Terms of Service

Last updated: October 16, 2026

These terms apply when you book, visit or buy from Sweep LLC, doing business as Sweep Salons, online, by text, by phone or in a salon. By booking or using our services you agree to them.

Booking and your account

  • Give us accurate contact details. You are responsible for bookings made from your account, including for family members you add.
  • A parent or guardian must book for anyone under 18 and agree to these terms for them.
  • We may decline or cancel a booking, for example for repeated no-shows or unsafe or abusive conduct.

Cancellations, no-shows and deposits

  • We ask for a card on file to hold most appointments. You are not charged when you book unless a deposit is shown.
  • Our cancellation policy, shown when you book: “Please give at least 24 hours notice to cancel. Same-day cancellations are charged 50%. No-shows are charged 100% of the scheduled service.” You authorize us to charge your card on file for these fees.
  • Some services, new clients or clients with missed visits may need a deposit. It goes toward your service, is refunded if you cancel with enough notice, and may be kept for a late cancellation or no-show.
  • If you arrive late we will try to fit you in, but we may need to shorten your service or move your appointment.

Prices and payment

  • Prices depend on the service and the stylist, and the final price can change if the service changes, for example extra time or product for color.
  • We accept credit and debit cards and digital wallets only. We do not accept cash or checks.
  • Products are charged sales tax at the rate for the salon where they are sold. Services are not taxed.

Gift cards, rewards and promotions

  • Gift cards have no cash value except where the law requires and do not expire.
  • Rewards points have no cash value, can be used only as described in the program, and expire after 12 months without a visit. We may change or end the program with notice.
  • A promotion applies only as stated and cannot be combined unless it says so.

Services and your health

Tell us about allergies, sensitivities, medical conditions or recent chemical treatments before your service. We may recommend a patch test or consultation. Results vary with hair type and history, and we will work with you to make it right if you are not happy, within 7 days of your visit.

Photos

We take or use photos of your hair only with your permission, and you choose where they may appear. You can withdraw permission for future use at any time.

Conduct

We expect respectful behavior toward our team and other clients. We may end a service or refuse future bookings for harassment, abuse or unsafe behavior.

Text Messaging Terms

  • Programs: Sweep Salons runs two text programs. Appointment texts cover confirmations, reminders, scheduling changes, visit follow-ups and replies to your messages. Promotional texts cover offers, events and product news. You opt in to each one separately, on our booking page, our check-in iPad or a paper form at the front desk. See how sign-up works.
  • Who sends them: each salon has its own Sweep Salons number. Our team replies from that same number.
  • How often: message frequency varies with your appointments and our promotions.
  • Cost: message and data rates may apply. Sweep Salons does not charge for texts.
  • Stop: reply STOP to any text to stop. You will get one text confirming you are unsubscribed. Reply START to text with us again.
  • Help: reply HELP, or contact info@sweepsalons.com or (720) 307-2644.
  • Carriers: carriers are not liable for delayed or undelivered messages.
  • Consent: agreeing to texts is not a condition of any purchase.
  • Privacy: see our Privacy Policy. Mobile numbers and text consent are never shared with third parties for marketing.

Limits on liability

To the extent the law allows, our liability for any claim related to our services is limited to the amount you paid for the service involved. We are not liable for indirect or consequential losses.

Changes and governing law

We may update these terms and will post the new date here. Colorado law governs these terms. Questions: info@sweepsalons.com or (720) 307-2644.